CL Owners being let down by the club?

Stuh01 replied on 14/09/2020 17:13

Posted on 14/09/2020 17:13

As a CL owner I feel that the club is neglecting the CL network, This year we have been advised that we must purchase our own booking diaries which have always previously been provided by the club and now we have been told that the club no longer offers a Public Liability insurance scheme for the sites. They have pointed us in the direction of a broker which is around 30% more expensive

The club has its own insurance division and it seems ridiculous that we now have to go to 3rd party suppliers for the insurance and then (I assume) we will have to provide copy insurance documents to the club which will just increase admin for everyone!  As a club they should have so much more bargaining power with the insurers!

I know that each CL is technically a separately owned business but it provides a huge membership benefit to the club and I have no doubt that many people join a purely for access to the CL network.

I realize that we are not talking about large amounts of money but all of this is just adding to the operating costs which will be passed on!

Takethedogalong replied on 14/09/2020 21:20

Posted on 14/09/2020 20:44 by cyberyacht

The CL network is my primary motivator and even then I'm thinking long and hard about renewal.

Posted on 14/09/2020 21:20

We took a break CY, rejoined September. We could have toured NE very easily without CLs to be honest. Three out of our four over last ten days were private Sites, but we do know area and what’s available very well. Even with private Sites we averaged £13.65 per night on fees. There are some areas where private Sites are either rare on the ground, or very expensive. It’s still worth it for CL access for us.

Tinwheeler replied on 14/09/2020 21:20

Posted on 14/09/2020 21:01 by Wherenext

Who says he works at the selling end or outwith of a company TW? Might be a claims handler or auditor or....whatever.

Somebody who has put quite a lot of work into organising CLs, such as the groups that have banded together for Facebook etc., would be in a better position to at least approach a trusted Insurance Broker. They would certainly need to access a vast majority of the CLs to see how many would come on board. As mentioned on the previous thread some of them would be, or are, able to integrate this into their existing arrangements, such as added on to their Farm or Fishery Insurance etc.

 

Posted on 14/09/2020 21:20

That’s why I asked the question "...are you in a position to...", as I'm aware not every job is, shall we say, at the coal face.

Stuh01 replied on 14/09/2020 23:24

Posted on 14/09/2020 20:46 by Tinwheeler

Errr, isn’t it a condition of being exempted under the CAMC banner that you remain a member? 🤔

Btw, as you work in the insurance industry, are you in a position to organise something to benefit yourself and your fellow CL owners?

Posted on 14/09/2020 23:24

No its not a condition and I would never have the same clout as a large organisation like the CAMC. I would happily of provided some contacts i was actually made aware of it but its too late now.............

Stuh01 replied on 14/09/2020 23:30

Posted on 14/09/2020 21:14 by Takethedogalong

I don’t think all CL owners are Members to be honest. It’s a condition for those new providers, but we know of lots of long time CL owners who never paid membership. Not sure if that still applies, and not all CLs in handbook state “Member Owned”, so who knows🤷‍♀️

Stuh, your Club webpage price is still dated 2018. Has it altered, or is this still correct?

Posted on 14/09/2020 23:30

The price is correct but the date is not, I cant control the information listed against my site

Tinwheeler replied on 14/09/2020 23:57

Posted on 14/09/2020 20:46 by Tinwheeler

Errr, isn’t it a condition of being exempted under the CAMC banner that you remain a member? 🤔

Btw, as you work in the insurance industry, are you in a position to organise something to benefit yourself and your fellow CL owners?

Posted on 14/09/2020 23:57

I only know what I read🤷‍♂️

eurortraveller replied on 15/09/2020 09:01

Posted on 15/09/2020 09:01

Stuh01,  As a CL you have advantages - you can by pass the requirement  to obtain planning permission and you get advertising through the Club website and handbook - but there are severe restrictions on your freedom of action. 

The most notable restrictions are the limit on taking only five outfits, and they must be members - but without those restrictions, and if you have the space, you could have made a lot more money this summer by operating as an independent  site - as other sites in Cornwall have found. 

Only you can decide whether the support and help you get from the Club persuades you to continue to operate as you are, or whether you choose now to strike out on your own. You have neighbours not far away who have done that. Good wishes to you. 

Stuh01 replied on 15/09/2020 09:23

Posted on 14/09/2020 23:57 by Tinwheeler

I only know what I read🤷‍♂️

Posted on 15/09/2020 09:23

That's changed then as it was not a condition when we signed up and we were not members for several years after

replied on 15/09/2020 09:23

Posted on 15/09/2020 09:23

The user and all related content has been Deleted User

Stuh01 replied on 15/09/2020 09:26

Posted on 15/09/2020 09:01 by eurortraveller

Stuh01,  As a CL you have advantages - you can by pass the requirement  to obtain planning permission and you get advertising through the Club website and handbook - but there are severe restrictions on your freedom of action. 

The most notable restrictions are the limit on taking only five outfits, and they must be members - but without those restrictions, and if you have the space, you could have made a lot more money this summer by operating as an independent  site - as other sites in Cornwall have found. 

Only you can decide whether the support and help you get from the Club persuades you to continue to operate as you are, or whether you choose now to strike out on your own. You have neighbours not far away who have done that. Good wishes to you. 

Posted on 15/09/2020 09:26

You are correct - I am not concerned about the restrictions I am just disappointed that the club does not seem to value the CL network anymore despite the membership revenue that it produces.

Fisherman replied on 15/09/2020 09:28

Posted on 15/09/2020 09:28

The Cl network has never been a priority for the club, now its an inconvenience. They seem to put more restrictions/costs. Likewise the club will not even consider looking at updating the antiquated 5 rule to make sites more economically viable. There will be the general demise with more sites closing/moving to other organisations and getting the simple planning requirement to expand. Thats the reality.

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook