Another CL Booking Bug.

neveramsure replied on 15/01/2017 20:21

Posted on 15/01/2017 20:21

Searching for a Cl near Tywyn Wales, I came across a site called The Meadows.

On the CC site page it states Overall site rating 5 ticks, based on 21 reviews.

I clicked on “read more reviews” and the first five were very good but when I click again on “read more reviews” I eventually realized that the next 8 reviews are for an altogether different site located in Devon!!

One of these 8 reviews was very scathing and only gave 1 tick. It would be easy for someone to think it was aimed at the site in Wales due to the CC website glitch.

How many more faults and bugs are in the system and what damage is being done to the CLs?

I am going to inform the CL owner in case they lose bookings as a result.

Jerryfb replied on 03/02/2017 17:23

Posted on 03/02/2017 16:42 by Vanbirds68

Thanks brue - we had found, and booked, a CL site near Oban but it was a pain searching - and still is. Alice Street Farm CL, near Frome, doesn't show up on the map search but does on the conventional search. I prefer the map search facility and we're still looking for sites for our six week Highlands tour May/June. I'm not overwhelmed with confidence that I'm seeing all the CL's available.... Agree - CL's owners need all the help they can get at the moment - but let's hope that Alice Street Farm isn't the only one missing from the map. Somehow I doubt it...

Posted on 03/02/2017 17:23

Did you go to Search by Map under UK Holidays Vanbird?  If you click to search only CLs and then type in Alice Street Farm you get that CL and all the others within 20 miles

NicolaW replied on 03/02/2017 17:35

Posted on 03/02/2017 17:35

Hi Rochelle,

Thank you for your updates.

Are members going to be able to leave a second review for a CL once the update rolls out next week?

I've had two visitors since Christmas who wanted to leave updated reviews but the website wouldn't let them.  That's two reviews I have missed out on for my CL.

Surely, members should be able to leave more than one review for a CL as the site may have not been as good or may have improved and other members should know this from reading updated reviews.

I hope you can respond to this message.

Nicola
Skybarn Farm CL

brue replied on 03/02/2017 19:59

Posted on 03/02/2017 16:42 by Vanbirds68

Thanks brue - we had found, and booked, a CL site near Oban but it was a pain searching - and still is. Alice Street Farm CL, near Frome, doesn't show up on the map search but does on the conventional search. I prefer the map search facility and we're still looking for sites for our six week Highlands tour May/June. I'm not overwhelmed with confidence that I'm seeing all the CL's available.... Agree - CL's owners need all the help they can get at the moment - but let's hope that Alice Street Farm isn't the only one missing from the map. Somehow I doubt it...

Posted on 03/02/2017 19:59

Vanbirds the map search is working, did you enlarge the map enough? Alice Street Farm was clearly visible when I looked (I know the site, friends have stayed there.) Only ticking the CL box and enlarging the map should help. I had to move down the map, south of Frome and it was there. Hope you find the sites you need and have a good time in the Highlands!smile

Should add that the searches are still not user friendly.

nelliethehooker replied on 03/02/2017 20:26

Posted on 03/02/2017 20:26

I've just booked a CL that we've used before, and had left a review for it, but there are now no reviews whatsoever for the site. As there are no reviews does this mean that I won't be able to leave one after my visit in a couple of weeks?

Vanbirds68 replied on 04/02/2017 12:33

Posted on 03/02/2017 17:23 by Jerryfb

Did you go to Search by Map under UK Holidays Vanbird?  If you click to search only CLs and then type in Alice Street Farm you get that CL and all the others within 20 miles

Posted on 04/02/2017 12:33

Hi Jerry - yes I did. Alice Street Farm will show if the name is typed into the search facility, but not if I type 'Somerset' into the search facility. We're close to the Wiltshire/Dorset border but it doesn't show up for those counties either. Strangely though - as brue mentioned - on the whole country map of CL's I can drag the map down to Somerset and Alice Street Farm is shown. Just not on searching by county. I'm using Alice Street Farm as an example as we store our van there. In fact - New Farm at East Woodlands, Witham Hall Farm at Whitham Friary and Ham Farm at Coleford don't show either on the 'Somerset' map search. Perhaps it's just an issue with the Frome area - but I doubt it.

Also - trying to do this kind of search on an iPad is another subject altogether. As is viewing CL details > clicking the back button and ending up back at the search home page and having to go through the whole rigmarole of getting CL's up and into the area i want to view. Hence I'm still using a laptop and iPad together, Laptop to search the area and iPad to check details of sites. What a mess.

AlanGL7 replied on 07/02/2017 20:24

Posted on 07/02/2017 20:24

Seems there has been an update to fix various search problems today but sadly it now appears that the hardstanding filter no longer works. Only 2 CLs shown in Gloucestershire with hardstandings and sadly neither of them are mine! Still no reviews for my Greenacres Farm CL are shown nor can a review be left for a CL with no reviews and the search by CL name doesn't work if there is more than 1 CL with the same name.

www.greenacrescl.co.uk

We now have an online booking facility

neveramsure replied on 20/02/2017 20:10

Posted on 20/02/2017 20:10

It looks like a few issues have been sorted out since I started this thread but sadly other problems have still to be rectified.

I am a big supporter of the CL network and have booked six sites for this year already.

To all you CL owners I hope you get the support from the CC that you need, we members are 100% with you.

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