ScreenNameCBFCEFE999 replied on 09/10/2020 20:13
Posted on 09/10/2020 20:13
I am writing to make motorhome owners aware of the phenomenon of cracks appearing in Dometic and Heki windows.
My Swift Bolero is a 2016 model having done only 8000 miles. I contacted Dometic after some serious cracks (one of them 5 inches long and both sides of the panel) had appeared in three of my windows.
I did some research and there are quite few forums where people have experienced the same. They, as now have I, have been fobbed off with Dometic blaming aggressive cleaning chemicals. These have never been used and I have only ever cleaned with a mild soapy solution.
I have after all invested a considerable amount of money in our MoHo and I am not going to use anything but the correct products on it. Very disappointing.
It may be worth buyers of motorhome specifying the windows in any warranty they work out with their dealer. This will cost me a lot of money to correct and I am not confident that it won’t happen again!
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ScreenNameCBFCEFE999
Motorhomer