Hillhead Club House Closure

We only have what has been posted    no information that there was not a note somewhere, as who reads notices as can be deduced with some of the reviews of sites

If I recall correctly from past posts when certain facilities were not available due to some unforeseen mishap, like no hot water for example or showers, they didn't give out refunds did they?

It is unfortunate but beyond the control of the club. Of course if it was a longer term problem then that is something else. 

The bar, restaurant and entertainment complex are currently closed. Please keep an eye on this webpage for further updates and be assured the Club will reopen these facilities as soon as we can.

No offer of compensation it appears. Earlier this year my car was booked in for a service. Unfortunately my mechanic had fallen down stairs and laid off for a month with tendon damage to his leg. He was not charging for the service he could not provide and nor should the club

These kind of situations bring into sharp focus just how bad things are getting for some businesses, but spare a thought for staff in places where they struggle on and try to remain open. I’ve seen some absolutely dreadful behaviour towards staff in local hospitality venues this year. Rude, arrogant and sometimes aggressive behaviour seems to be a by product of the staycation boom. In many cases those at the sharp end are just kids.

It must be a local, problem as Seacroft and Knaresborough. restaurants. are operating ,,there is a separate manager at Hillhead for the complex . 

ET. I'm just pointing out the notice given. Not everyone uses the facilities provided but last year there were reduced rates when the pool was closed. I expect this is a considerable problem for many businesses just now and hopefully the club will respond.

Torbay has rapidly rising Covid rates.

I am not surprised covid rates are rising in many areas ,there was a queue for the mens toilets this morning(we can see from our pitch)OH passed a comment that there was not a mask to be seen,

When I got our paper this morning the Tesco Express I went to Myself and two others were the only ones wearing masks apart from the staff in the shop,there is a large notice outside requesting mask be warn if possible

We didn’t get any reduction for Culloden when the facilities were out of operation. Although we were contacted over a week before and told of the situation. So it was our choice to go. If I was on site for a week and they were closed after my first day, I would expect a discount, as I had arrived at the site expecting them to be available.

Yes, but they didn't charge you for the Saturday paper and leave out the supplement.

if that had been missing from your paper I'll wager you'd take Rosa (or whoever) back to the shop looking for what you had paid for.

It doesn't matter 'whose fault it is' the customer has a contract with the club to deliver the purchased services, and would be entitled to redress, no?