Touareg R Line - fitting tow bar - need help

Peter1964 replied on 06/08/2020 18:13

Posted on 06/08/2020 18:13

Sorry to re-start this one, however a year ago to the day, I purchased my much loved Touareg R Line 63 plate, dealer at the time quoted £899 for Towbar to be fitted. As the deposit took most of available finance decided to do later, dealer “yep that’s fine”. For one reason or another caravan didn’t come back out, then COVID, but now that sites are re-opening we thought best get the bar fitted! So after call to same dealer, I am now quoted £3300!! Due to upgrade on cooling fan also required not mentioned originally! In shock really, any advice would be greatly received. This is far above our budget, and now worried any planned trips will now be put on hold. Thanks in advance

KeithL replied on 23/11/2020 14:16

Posted on 22/11/2020 21:57 by Tirril

I am puzzled why such a powerful 4wd cannot tow a caravan without upgrading cooling fans etc. I have had 7 Landrover/Range Rovers going back 30 years and none have needed any modifications and I have never experienced any rise in temperature even when towing over Alpine passes. 

Posted on 23/11/2020 14:16

When producing the T3/T4 variant VW went through an exercise of cost cutting on just about every aspect of the car. This included downgrading the cooling fan to the 650W variant unless you bought the towbar option in which case they fitted the 800W fan as part of the option. They even changed the hub design by machining off the centring ring to 'save weight' and then need to produce a whole new wheel fitting procedure to make sure the wheels are centred properly when refitting them!!

KeithL replied on 23/11/2020 14:21

Posted on 23/11/2020 06:29 by richardandros

Which was exactly the argument I presented to VW via my dealer when I was threatening to pull out of the deal. The Treg was / is advertised as having a towing capacity of 3.5t and nowhere is there any mention of it being subject to a cooling fan upgrade. I didn't even have to push the argument very hard, they just rolled over and agreed to fit it for nothing.

Posted on 23/11/2020 14:21

Well done with that one. My handbook states 'the cooling system may need to be upgraded' and unfortunately I had taken delivery of my car before I discovered just what that phrase really meant. I tried the same argument with my dealer after I found out and all I got was basically a 'tough, though you can swap it for another if you're not happy with it'.

I even uncovered a letter from VW customer service to another owner stating they did not need to upgrade the fan. I sent a copy of this to VW customer service who simply said I had to upgrade mine to retain the warranty.

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