Recovery company assistance please

armourer replied on 01/09/2020 20:18

Posted on 01/09/2020 20:18

was a member of the AA relay for 30 yr today but cancelled when i found out my caravan has to attached to my tow car if it has to be recovered

ie  caravan on campsite and we go out for a day the tow car breaks down and needs to be relayed to my home address the caravan is not attached

so is not recovered

does any of the other companies cover the caravan when not attached ??

armourer replied on 03/09/2020 22:44

Posted on 02/09/2020 13:32 by Ray Gill Dino

Last year we broke down whilst out on the car AA called as per warranty on car,they were unable to repair so arranged to relay car to campsite and return next day when we had packed up and related us home. Car and caravan placed on drive then AS returned the next day to transport car to dealer's. Couldn't fault service at all.

wink

Posted on 03/09/2020 22:44

thats why i left the AA

they said they would not do that if it happened !!!

strange they did it for you though

ForestR replied on 04/09/2020 09:49

Posted on 04/09/2020 09:49

Having been abandoned in Norfolk by RAC  many years ago after a serious incident whilst towing home I joined Mayday and have always had good service.

I broke down on day out in car with caravan on site in Scarborough last year. Recovery vehicle with us in half an hour. Given choice of recovery back to site and all outfit transported home or car to local garage for repair and if not possible arrangements would be made to take whole outfit home later in week.

In event turned out to be car sensor problem and fixed within a day so enjoyed rest of holiday.

DSB replied on 05/09/2020 20:35

Posted on 01/09/2020 20:18 by armourer

was a member of the AA relay for 30 yr today but cancelled when i found out my caravan has to attached to my tow car if it has to be recovered

ie  caravan on campsite and we go out for a day the tow car breaks down and needs to be relayed to my home address the caravan is not attached

so is not recovered

does any of the other companies cover the caravan when not attached ??

Posted on 05/09/2020 20:35

There are various levels of cover for all insurances, but I have found Mayday (which is the CAMC recovery, through the Green Flag network) is the most comprehensive).

If I breakdown on the way to a pre-booked site, I have the option of being taken to that site and, if the car can't be repaired in time, they will recover my car and caravan home at the end on the holiday.

If I am on site and go out for the day and suffer a breakdown, they will reunite me with my caravan before recovering me home.

If I need to be recovered home, they will get my caravan to my storeage facility providing it is no further than 70 miles (I think,) from home.  The car can be recovered to a garage instead of home.

I also have 'Personal Cover', which means than my wife and I can have the same level of cover should we break down in another vehicle where we are a passenger.  We had this happen on one occasion when I was a passenger in my son's car.  His car broke down and we got the car recovered as I was a passenger.

I also remember an occasion when I put a small amount of petrol in my diesel car!  Not only did the company drain the tank, but they put a reasonable amount of diesel back in the car F.O.C.  I was quite amazed!

.....to answer your original question.  Yes, MayDay will recover the caravan home, with the car, even if you break down while you are out for the day.  (Not sure if there is a mileage distance limit, but I'm sure common sense will prevail.  If your on holiday in Cornwall and go to Wolverhampton for the day, you could well have problems in trying to get them to recover your van from Cornwall if you only live a few miles up the road from Wolverhampton, e.g. in Stafford!!!  😀😀😉😉)

David

Edit:  The other thing about Mayday, is that your caravan is covered too. e.g. if a tyre blows on the caravan, road lights etc.  Also, there is no restriction to the size of your caravan - some recovery companies have caravan length restrictions...

N.B. Make sure you have MayDay cover and not just GreenFlag.... there is a difference between the level of cover.

armourer replied on 10/09/2020 16:06

Posted on 05/09/2020 20:35 by DSB

There are various levels of cover for all insurances, but I have found Mayday (which is the CAMC recovery, through the Green Flag network) is the most comprehensive).

If I breakdown on the way to a pre-booked site, I have the option of being taken to that site and, if the car can't be repaired in time, they will recover my car and caravan home at the end on the holiday.

If I am on site and go out for the day and suffer a breakdown, they will reunite me with my caravan before recovering me home.

If I need to be recovered home, they will get my caravan to my storeage facility providing it is no further than 70 miles (I think,) from home.  The car can be recovered to a garage instead of home.

I also have 'Personal Cover', which means than my wife and I can have the same level of cover should we break down in another vehicle where we are a passenger.  We had this happen on one occasion when I was a passenger in my son's car.  His car broke down and we got the car recovered as I was a passenger.

I also remember an occasion when I put a small amount of petrol in my diesel car!  Not only did the company drain the tank, but they put a reasonable amount of diesel back in the car F.O.C.  I was quite amazed!

.....to answer your original question.  Yes, MayDay will recover the caravan home, with the car, even if you break down while you are out for the day.  (Not sure if there is a mileage distance limit, but I'm sure common sense will prevail.  If your on holiday in Cornwall and go to Wolverhampton for the day, you could well have problems in trying to get them to recover your van from Cornwall if you only live a few miles up the road from Wolverhampton, e.g. in Stafford!!!  😀😀😉😉)

David

Edit:  The other thing about Mayday, is that your caravan is covered too. e.g. if a tyre blows on the caravan, road lights etc.  Also, there is no restriction to the size of your caravan - some recovery companies have caravan length restrictions...

N.B. Make sure you have MayDay cover and not just GreenFlag.... there is a difference between the level of cover.

Posted on 10/09/2020 16:06

thanks to all the replys

i have just bought there premium plus pack

covers all the whistles and bells along with home start

 

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