Purplebus replied on 21/08/2018 11:52
Posted on 21/08/2018 11:52
Has anybody else used this company called Oasis Leisure or Oasis Caravan and Camping Accessories ?
I ordered a part from them for my caravan fridge but they delivered the wrong part and when I tried to contact them they simply ignored all my communications. Their phone is either constantly engaged or it diverts to an answering machine. They don't respond to emails and when I sent a letter by post they ignored that too.
I eventually lodged a claim with Paypal but Oasis ignore all requests for information from Paypal. My claim was successful and I received a full refund from Paypal (less item return costs).
I have never previously experienced such appalling service before and I would now advise any other potential purchasers to avoid this company. Has anybody else had experience of this company ?
Purplebus
Caravanner