Motor mover disengaged whilst using, damaged van

wow that is something i havent heard happen before .Our drive is on a slight slope and we have a power touch mover so i will be aware in the future .Let us know what if any responce you get from powertouch.

Brian & Jo

Could you please tell us what part has snapped so that we can look out for signs on own ones.

Was this a manually engaged or motorised engagement Powrtouch?

I have once had the manually applied one "bounce" back off the tyre, but before I had released the hand-brake.

Maybe in my case operator error, but now I ensure it really has gone as overcentre as it is possible to go.

Movers are clamped to the edge of the chassis rail ... maybe this is where the problem is ie it's either the bolt has rotted or it's just come loose ... 🤷‍♂️

Or there is a big bite out of the chassis member . . . . !

Maybe! 😯😯

We had the same happen to us with our manual mover but luckily no damage it was just the fact I had not pushed the the lever over enough to lock and the bang was just the mover springing back to the relaxed position 

It was a manual one. I’ve not heard back from Powertouch yet. Phoned yesterday but the chap I sent emails to wasn’t in, but said they would come back to me.

I’m taking the van to the dealers this morning for a quote, so will ask them to look at the mover, if they will.

Caravanguard have said the repairs are covered just the matter of the mover and do they claim from them.