Alde Load Limite

Are you confusing amps with Kw ?

Yes I did thanks.  I did mean amps

Are you 100% sure the load limiter is actually fitted?  On our panel,  just because the "amps" sign is there, it does not mean it is actually fitted.

If it is fitted, is it fitted correctly?  The sensor is a circular device with a hole in the middle through which one core of the supply cable, either live or neutral, but not both, must pass.  The cable from the device (2 core) is plugged in to the Alde control panel, is it plugged in and is it in the correct socket?

The device is technically called a current transformer, it senses how much current is flowing in the cable.

We have a different (not Seargent) control panel and no load limiter shows on ours, so I cannot comment on that, but I would assume that the current limit can only be set on the Alde panel as that is what the device is connected to.

Please remember that the device will only limit what the Alde boiler is using, if you use too many other appliances you would still trip the bollard or van breaker.

Which model of panel do you have?  Ours is probably the older one and on it the setting of the limit is very easy, you just go to the correct function and select the number of amps you have available.

When ours is limiting the amps the Alde is using, the little "amp" sign flashes slowly, but our panel does not show how many amps we are actually using.

Got timed out......

I can only speak about our system, if yours is much newer then the connections may be different, but the way it works will be similar.  If you can give me your panel model I can look through the instructions.

do you mean the power setting where you have 1kw, 2kw,3kw if so and you set it to 3kw and 3kw is not available then it cant draw 3kw.  I set ours on 2kw and dont have a problem. I suggest you don't use a domestic kettle, buy a gas/electric hob kettle, I take it that you have an electric hob plate on you cooker ?

Found the problem.  The dealer gave me the incorrect settings when I collected the van (got it the wrong way around)  The load limiter is fitted into the Sergant panel that works with the Aide panel, but needs to be on a specific setting to let it work.  The technician demonstrated it working so relived!