Peugeot Boxer Safety Recall

Our 2019 motorhome was recalled for the same fault a week ago & a Peugeot dealer quickly booked it in within days so it is all sorted now.

Our local chap who does our servicing could not do it, it had to be a Peugeot dealer. We had to try 4 dealers within a 25 mile radius before we found one that could accommodate motorhomes. The Peugeot recall also included a free health safety check which they did, but also a free wash but they could not do that because our mh would not fit in their car wash do not do hand washes! 

We were happy to get the mh checked & fixed before we start our adventures this year but frustrated that it could not be taken to a dealer near home, particularly with the price of diesel soaring as it is.

Our 2017 Boxer was subject to this recall some 3-4 years back and I picked up the info from a thread on this forum at the time. 

I checked the DVSA website and found it applied to our van and had the check carried out but never had a notification from Peugeot. I hear they are only now getting around to sending out letters about recalls to 2019 vehicles although it’s been known about for a long time. I try to remember to check the DVSA site from time to time for our current vehicles just in case.

I have contacted my local Peugeot dealer and am awaiting them coming back to me on whether they can accommodate my motorhome which is not particularly large. I do have an alternative that I can use but that is 20 miles away rather than 6!!!  The subject of finding Peugeot dealers that can deal with motorhomes has been aired on here before and it seems a major shortcoming of their dealer network. Had it been a Fiat it would be easy as we have a large commercial dealer here in MK.

David

I think there's been a similar recall for recent build Ducato's

I think you’re right - see BB post here

Yep, that’s the thread I was referring to earlier. It’s not as long ago as I thought. Well done for finding it.

I think I posted somewhere about this perhaps on the thread TW mentioned

As mentioned above this ISN'T new !!

It affects Citroen Relays as well (essentially the same vehicle as a Peugeot Boxer).

I believe the "recall" was was published on 9 November 2019 affecting vehicle built 05/07/2016  to 17/06/2019. "The brake pipes may not conform to specification" is very coy. 

Were they made from cheese etc etc ? I have never had any notification from Citroen but a main dealer did the check at first service. Apparently it related to the proper fixing of pipes which might in certain circumstances rub against bodywork ? 

Typical I suppose but I had to re-contact my local Peugeot Dealer as despite sending them all the information about the motorhome, including photographs, they failed to come back to me. I sent them another email and they did come back quickly but with a refusal so I now have to look elsewhere! 

David 

Just an update. Managed to book the van into York, Ward and Rowlatt in Wellingborough after Easter. They seem very professional and organised. Appointment at 2.00pm and they will inspect the brake pipe and change if necessary at the same appointment. 

David

We took the van up to Wellingborough today to York, Ward and Rowlatt. Very busy but efficient place. Parking not for the faint hearted but there were staff on hand to direct and help. Apparently our brake pipes were fine so only an inspection but they said we needed a software update which they also did plus a free complimentary vehicle check which was also fine. I have to say I was pretty impressed with the company so one to add to the list for those needing Peugeot service in the area.

David