Cash only in on site shops

jspur replied on 04/06/2018 12:49

Posted on 04/06/2018 12:49

Can I ask the question about cash only being accepted in onsite shops?

I am sure this has been discussed, but I think it is weird in this day and age that reception staff/wardens only accept cash and do not take cards to pay for any extras you might require.

I realise that a machine obviously comes with a cost, but my reason for asking is that having just visited a C&M site, it was very hot and a young mother and her three young children came into the reception/shop area to purchase an ice cream for her children. When she asked if they take cards, she was told, no we only take cash, then the young mother said to her children they could not have an ice cream because she only had a card and no cashon her at all. The little ones were very upset and they all left having purchased nothing, so a lost sale.

I understand that the staff/wardens run the sale of essentials etc separate from the club, but in this day and age and with more and more young families taking up Caravaning or motorhoming they do not carry cash, we are a cashless society now and I think reception staff/ wardens need to address this issue.

I know before anyone says it that you should perhaps take some cash with you, but the younger generation are a cashless and online generation.

What do you think, am I being ridiculous?

 

 

 

JollyKernow replied on 04/06/2018 17:41

Posted on 04/06/2018 12:49 by jspur

Can I ask the question about cash only being accepted in onsite shops?

I am sure this has been discussed, but I think it is weird in this day and age that reception staff/wardens only accept cash and do not take cards to pay for any extras you might require.

I realise that a machine obviously comes with a cost, but my reason for asking is that having just visited a C&M site, it was very hot and a young mother and her three young children came into the reception/shop area to purchase an ice cream for her children. When she asked if they take cards, she was told, no we only take cash, then the young mother said to her children they could not have an ice cream because she only had a card and no cashon her at all. The little ones were very upset and they all left having purchased nothing, so a lost sale.

I understand that the staff/wardens run the sale of essentials etc separate from the club, but in this day and age and with more and more young families taking up Caravaning or motorhoming they do not carry cash, we are a cashless society now and I think reception staff/ wardens need to address this issue.

I know before anyone says it that you should perhaps take some cash with you, but the younger generation are a cashless and online generation.

What do you think, am I being ridiculous?

 

 

 

Posted on 04/06/2018 17:41

Hi

Interesting you mention several times that young families / we are a cashless society. This last week has been a school half tem and we were completely full all week. Twice we had to go to the bank with bags of cash that people had paid their site fees with, that's a lot of cash from those 120 young families.

I can't speak for others but we have a small shop with some essentials, ie milk, bread, papers etc as well as gas, chems. and a few bits and bobs. We do this purely as a convenience for the onsite members. We are encouraged, not obliged from our employer to do this. Set up costs can be considerable at the start of the season and sometimes it can be six months before that money is recouped. I personally have no desire to purchase /rent or pay any subs to anyone for a card machine to be able to have that convenience for our paying customers. I really haven't experienced the issues you highlight but if it was to be the case I'd be more than happy to have empty shelves and do nothing.

Most places still have cashpoints don't they?undecided

JK

EmilysDad replied on 04/06/2018 18:12

Posted on 04/06/2018 15:54 by

it would be one way of getting over the cash issue.

What issue. Simply use cash. It also works on parking meters. 

Posted on 04/06/2018 18:12

There are many parking meters & car parks that are card only ..... saves louts from smashing them up for their contents .

JVB66 replied on 04/06/2018 18:18

Posted on 04/06/2018 18:12 by EmilysDad

There are many parking meters & car parks that are card only ..... saves louts from smashing them up for their contents .

Posted on 04/06/2018 18:18

I have never seen a card only parking meters but plenty that take both

ABM replied on 04/06/2018 18:22

Posted on 04/06/2018 18:22

  I'm  told  that  you  can  pay  by  fone  as  well  as  by  card  on  some  carparks  but  they  add  a  'handling  fee'  or  so  they  said !!

replied on 04/06/2018 18:34

Posted on 04/06/2018 18:12 by EmilysDad

There are many parking meters & car parks that are card only ..... saves louts from smashing them up for their contents .

Posted on 04/06/2018 18:34

I have never seen one yet that does not take cash

jspur replied on 04/06/2018 19:54

Posted on 04/06/2018 12:49 by jspur

Can I ask the question about cash only being accepted in onsite shops?

I am sure this has been discussed, but I think it is weird in this day and age that reception staff/wardens only accept cash and do not take cards to pay for any extras you might require.

I realise that a machine obviously comes with a cost, but my reason for asking is that having just visited a C&M site, it was very hot and a young mother and her three young children came into the reception/shop area to purchase an ice cream for her children. When she asked if they take cards, she was told, no we only take cash, then the young mother said to her children they could not have an ice cream because she only had a card and no cashon her at all. The little ones were very upset and they all left having purchased nothing, so a lost sale.

I understand that the staff/wardens run the sale of essentials etc separate from the club, but in this day and age and with more and more young families taking up Caravaning or motorhoming they do not carry cash, we are a cashless society now and I think reception staff/ wardens need to address this issue.

I know before anyone says it that you should perhaps take some cash with you, but the younger generation are a cashless and online generation.

What do you think, am I being ridiculous?

 

 

 

Posted on 04/06/2018 19:54

Thank you all for your replies and I can see both sides of the argument and I really do appreciate all the wardens do.

i do actually take cash with me on holiday, I just felt sorry for the young Mum henceforth I asked the question.

Plenty to think about.

ValDa replied on 04/06/2018 20:12

Posted on 04/06/2018 20:12

Does it be form part of the site information - so that any visitors are well prepared before arriving, rather than when having to disappoint children in the shop?  If it doesn't, then it should do - as someone has said the younger generation work on a cashless economy, paying not by card these days, but by using their phone - even on the bus!  My sons are in their thirties, and rarely carry cash!  Strange for the older generation, but out there in the world of the young things are very very different.

onepjg replied on 04/06/2018 20:30

Posted on 04/06/2018 20:30

It’s plainly never going to be worth the wardens time having a card machine, with the monthly cost, percentage charge and authorisation fee the wardens would rightly run a mile. Considering the recent TSB debacle I’m amazed anyone would go out without some cash on them, just in case. It is true that many youngsters don’t carry any cash, but they do seem to think that their technology is foolproof, and unfortunately, it isn’t. 

Bakers2 replied on 04/06/2018 20:52

Posted on 04/06/2018 20:52

I think cash in this case is a great way for children to spend their holiday money - probably given by grandparents aunts and uncles 😉. It serves a valuable lesson in knowing how much you have to spend, budget, and how to make choices within the budget 😆. If they are slightly older the independence of a visit without an adult.

I cannot see that it would be anywher near cost effective to deal in cards. I agree with JollyKernow it can be months before any initial outlay is recouped.

ValDa makes a good point that it should be made clear that has and supplies ARE NOT FUNDED BY THE CLUB but out of the pockets of the wardens. We were several years into using club sites both CC & C&CC before we realised they weren't club funded 😲 which explains why some sites have bits and others offer nothing. That also means those who don't routinely carry cash (we'd never be without £10- £20 minimum cash) Can understand the whys and wherefore of the need for a different method.

Incidently I can't see card payments through the till being acceptable for a myriad of reasons - think VAT for starters, club registered unlikely a warden would be 😉. Of course if the club stocked the supplies no issues whatsoever!

Vicmallows replied on 04/06/2018 21:05

Posted on 04/06/2018 21:05

It did amuse me when my contactless payment for a £1.99 burger was declined in a BK recently.  The system obviously thought that the loaf of bread and the milk I had just bought in Aldi was quite sufficientsmile

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