Autotrail quality

In some cases all the Dealer wants to do is get you past the 30 day window when you can reject it. After that it's a different ball game and you have to give them the opertunity to repair it. With so many faults it sounds like yours didn't get a PDI which would have found some of them. As you are now past the 30 days you will have to let them repair it. If they can't then tell them you want to reject it. They are going to come up with alsorts of reasons why it's not possible. Just depends whether you want to keep it or not. They do suffer from many faults and it is not unknown to have damp issues.

Your contract is with the Dealer you purchased it from in the first place. You will have to press Autotrail to get it fixed and then sell it before you get anymore problems otherwise everytime it rains you will be running round checking you don't have anymore leaks. Other Dealers don't like taking on customers who want warranty repairs as they don't get much for their workshop time. They have enough on their plate sorting out their own customers.

Hi all

Belated update on our damp problems.

Two very firm letters written to Auto Trail (we had to go direct as our dealership had gone out of business) so our contract reverted back to the warranty provider, that is Auto Trail.  We finally got some action rather rapidly from Auto Trail and our motorhome has now been repaired by one of their approved workshops, who incidentally belong to the same major leisure group as Auto Trail. and most of the leisure vehicle brands marketed in the UK.

We are now much happier bunnies. My advice to anyone having similar problems is to not let go until you achieve a result within your contractual rights even though it might feel like a very steep uphill struggle!!.