Window crack on Swift Elegance

NevChap replied on 24/04/2018 09:28

Posted on 24/04/2018 09:28

We were away in the 'van last week and in the evening whilst watching TV I heard a bang which sounded as if something had landed on the roof. Next morning on checking I found that the front panaramic window of our Swift Elegance had cracked both outside and inside (it is a one piece double glazed unit). The window now leaks badly although hopefully the duct tape I've put over it will stop that. I've booked it in at the dealer for replacing and will contact the insurance company (CAMC) to see if it is covered. I suspect it may have happened because of getting brittle in the heat but wonder if anybody had had a similar situation?

Rayrowe35 replied on 08/10/2022 16:37

Posted on 08/10/2022 16:37

I too have a split, probably caused by heat, in a front roof panel in a Lunar Quassar, The panel is, I think abs and the split about 1 foot long going from the joining strip towards the front of the van. Plastic welding may make a good repair, otherwise it is a major strip down, Any other ideas?

Crawick Vikings replied on 22/03/2023 14:38

Posted on 22/03/2023 14:38

Hi Nev, Have a read through my post titled Insurance Claim Rejection in the Caravan and Motorhome Chat discussion section. I hope to have a positive result soon but it has been a fight with Swift Gp and the Insurance all the way. Standard advice: log all calls, emails, letters photo's etc make formal complaints and do not be afraid to go to the Financial Ombudsman at the end of the day.

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