Whale 13L Water Heater

Milothedog replied on 24/07/2017 15:50

Posted on 24/07/2017 15:50

Just had a nice long weekend at Henley Four Oaks CC site, very enjoyable, despite the weather but found when we arrived and set up that we had no hot water. I've checked it all out, it has 12v & 240v supply but is completely dead. Won't fire up on Gas either (No LED's illuminating on switch panel) 

Taken the caravan back to the dealers on the way home to fix under guarantee but I'm curious if anyone else has had a similar problem and what it was, I suspect it's a PCB fault within the heater having completely checked it out myself on site.

Anyone had this ?

smile

GeoJan replied on 24/06/2021 18:19

Posted on 24/06/2021 18:19

Did you ever get a resolution to a (flooded Whale water heater) Ive had a similar problem the heater was removed from my Elddis Accordo Motorhome and returned to Whale for assessment under the warranty guarantee. Whale refused to repair saying that the heater was not at fault, and the water damage to the pcb boardmust have been caused by some sort of external water ingress ie through driving through a deep puddle or  coming through a flue ?. Have you any advice on how to proceed.

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