Sargent Control Panel - Fault

Recently, the Sargent control panel (2019 Swift Challenger - EC8000)became unresponsive to touch commands. I contacted Sargent (who were very good) and got this email in response...

”Unfortunately it sounds like your control panel needs calibrating. To do so, power on the panel and from a powered on state, press and hold the power on/off button until the panel resets and it finally shows “Touch the white dots to calibrate” on the screen and this is when you let go of the on off/button. After you tap on each individual dot at each corner of the screen, the panel will switch off and if you power it back on the touchscreen should work correctly.”

I followed these instructions, and it now works fine. Looking around the ‘net’, this isn’t an unknown fault, so maybe others will find this information helpful.