Sargent Control Panel - Fault

Same problem today but panel worked from the app on my phone. Fortunately a caravan engineer told me what to do. Why aren’t these instructions on either the Swift or Sargent websites.

I have had a few issues with my control panel which have not been covered by the manuals or associated websites, particularly linked with fault codes. So far following internet searches supportive folk have helped me solve them all.

Appreciate an old post, but very grateful for the information Freddy55.

Currently abroad and on very first night had the same issue with the Swift Command system not responding correctly to the touchscreen - only to Bluetooth commands.

Followed your comments & hey presto - fully functioning panel and van.

Thanks

As above - we’ve just arrived at Bearsted Club site and as the OP and others we had no response from the touch screen but having followed their response from Sargent all’s good now and working correctly. Thank you Freddy55 for posting the solution to the problem. 

Wonder if any can help me with our issue: got new van but on panel no icon for heating? Thought we could control heating via app, Alde panel or Swift Command panel. Are we wrong?

So grateful for your information as I was stuck on site with nothing working

I followed your instructions and Hayhoe all is working. Only one little problem it is now all in a foreign language. Thank goodness for symbols

Hi my panel had reverted to that 'TV off channel screen' (IE White horizontal lines and no other picture), Following the recommended reset procedure lead to it now displaying the Swift Logo but nothing else. A further reset lead to it displaying the relevant icons but not working as a touch-screen. A further reset resulted in everything working as normal, In the handbook it merely advises 'Consult dealer@. As a consultation would cost money I would encourage users to persevere with the reset procedures. 10 minutes of my time and no 'biig Bill'.

I forgot to add that on the final reset it took me to the calibration screen which once completed triggered a shutdown. On normal restart all was working as intended.

We are so glad I read this article, as my panel buttons were also not working properly. We were told we needed a new panel so we looked on-line and noticed these comments. We tried the calibration process and it works. 🙂

Glad it helped 👍