Amberandnectar replied on 15/10/2020 17:03
Posted on 15/10/2020 17:03
Hi, has anyone had any problems with Protec's towing jacket, I purchased one, just after lockdown as my old protec towing cover has seen better days, so I thought I would splash out and buy a new bespoke fitted towing jacket for my caravan.
I have a Bailey Unicorn Valencia, 2013, series 2 I believe.
Fitting for the first time, reading the instructions, and watching the video's, all went well, looks good......until 30 mins later on the motorway the zip gave out, and opened up to the top. Not much fun trying to remove said cover on the motorway, as the zip had broken. Spoke to protec, who took it back and repaired it. Great...... Second time of using said Jacket about an hour into the journey, we heard a flapping, only to find the bottom of the jacket near the A frame was flapping, after stopping at services, found that the zip had broken again, and flapped so hard that it has worn through the material, and now flapping on the front of my caravan. Sent back yet again, and returned promptly. found all they had done it repaired the zip and put a patch underneath to stop it damaging my caravan. Just been down to fit and no difference. just got email from them, and apparently no more can be done!!!!
Has any one else had problems??
Amberandnectar
Caravanner