Posted on 16/03/2023 12:33
Has anyone got a caravan from lowdhams I am still waiting on geting things fixed from August thay do not get back to you I have been on the phone lots of emails and been up to them and thay just do not care I am thinking abouts going on to the next step
5 people like this
Posted on 16/03/2023 12:33 by sparky100Has anyone got a caravan from lowdhams I am still waiting on geting things fixed from August thay do not get back to you I have been on the phone lots of emails and been up to them and thay just do not care I am thinking abouts going on to the next step
Posted on 01/06/2024 16:55
We have used Lowdham Caravans for over 20 years and thought that we could trust them. However, when we bought a new caravan from them in March 2023 we have had nothing but trouble. The sales side were good at getting the sale, but after that it has been shockingly bad. We are still trying to get problems fixed and have had poor quality work carried out which has failed again repeatedly. We have had to cancel holidays in the caravan and the caravan has spent over 60 days being “serviced” and “repaired” only to discover on getting it home that work has not been done or has been done badly. Contacting them is now extremely difficult and we have been left with no choice but to go down the legal route. Fundamentally, everyone should realise that they simply do not care once the money is in their bank account. Customer loyalty means nothing to them. Please be warned, their promises are meaningless and everyone should steer well clear.
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sparky100