AndyJF replied on 11/04/2022 11:04
Posted on 11/04/2022 11:04
We bought an Adria caravan last October. Last weekend was the first time we'd gone away, and spent a couple of nights at Plassey Park.
It was quite cold and we needed the heat on. First night no problems. Second night, we noticed the heater wasn't switching off at the required temp, and worryingly we had a distinct electrical burning smell coming from the control panel section above the door. Not good, so we turned it off and spent a very cold night in the van. There's also another problem as no heat is coming out of the vent in the bedroom, so it could be blocked.
Now the problem here seems to be getting this looked at by a dealer. We bought from Cara in Stoke On Trent, which is over 100 miles away from us. No problem I thought, I'll pop down the road to Swindon Caravan Centre to get this looked at. However they tell me that they can't look at this, because "it's not worth their while", as Adria don't reimburse them for the work. She said they would receive £5. Hmmm, sounds unlikely to me, and would make the warranty virtually useless.
So what to do? A round trip (possibly two) to the original dealer is going to cost me around £150 in fuel. Plus I cannot believe that it's not possible to take your van to any Adria dealer and get these problems sorted out. What's going on?
AndyJF