Domestic fridge not cooling

charlie25 replied on 23/05/2021 18:14

Posted on 23/05/2021 18:14

The domestic fridge worked for the first few days on site and now the freezer box is not cold enough to keep frozen food in. We have googled the problem but still not found the solution. Wondered if anyone has had the same problem and rectified it.

SeasideBill replied on 23/05/2021 19:06

Posted on 23/05/2021 19:06

Could be many things - gas/electric supply, thermostat etc. I suggest you track down a mobile service engineer locally who should be able to diagnose & fix on site. They’re fairly simple appliances and access to the working bits is easy after removing the external vent panels. 

SteveL replied on 23/05/2021 19:12

Posted on 23/05/2021 19:12

I’m assuming auto correct has kicked in and altered Dometic. In our freezer compartment there is a temperature sensor attached to one of the vanes. When a similar one on our home fridge became detached, the fridge warmed up. Worth a check.

Otherwise if on electric, try it on gas and see if any improvement.

brue replied on 23/05/2021 19:34

Posted on 23/05/2021 19:34

Make sure nothing is obstructing the freezer fins. Is your fridge packed tightly? If so try and make room for air to circulate.

charlie25 replied on 31/05/2021 18:30

Posted on 23/05/2021 18:14 by charlie25

The domestic fridge worked for the first few days on site and now the freezer box is not cold enough to keep frozen food in. We have googled the problem but still not found the solution. Wondered if anyone has had the same problem and rectified it.

Posted on 31/05/2021 18:30

Update on Dometic fridge problem. We took the caravan into the caravan dealership and the technician said it was the heating element. Apparently no warning code or flashing triangle comes  up for this fault. It will take three weeks to get the part and fit it, but we can use the fridge on gas.

EmilysDad replied on 31/05/2021 18:57

Posted on 31/05/2021 18:57

Glad you're getting it sorted Charlie .... but 3 weeks for a simple heater element?🤔  The caravan industry really does need a kick up the harris!

Are there none on eBay that you could get sooner? 🤷‍♂️

KjellNN replied on 31/05/2021 19:06

Posted on 31/05/2021 19:06

The elements are usually easily available on line, and quite easy to fit.

Fridge on gas eats through the gas very quickly.

Our one failed, quite a big fridge/freezer, when we were in the north of Norway, we had to use it on gas for 3 weeks till we got  home, it used a 6kg bottle in 14 days.

Very glad we had refillable gas bottles!

Navigateur replied on 31/05/2021 19:27

Posted on 31/05/2021 19:27

There are a huge number of elements available on e-Bay. Yet I could not find the exact match to the one which had failed on mine, so I got one with the same wattage and "adjusted" the leads.  Done and dusted in two days.

LLM replied on 31/05/2021 19:30

Posted on 31/05/2021 18:57 by EmilysDad

Glad you're getting it sorted Charlie .... but 3 weeks for a simple heater element?🤔  The caravan industry really does need a kick up the harris!

Are there none on eBay that you could get sooner? 🤷‍♂️

Posted on 31/05/2021 19:30

Generally speaking there are significant delays and shortages with many components coming from abroad.  Brexit and Covid have in many ways been a perfect storm.  I'm waiting for a part from Germany.  Pre Brexit and Covid it would have been delivered overnight but I have been told it will be 42 days plus.

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook