Coachman VIP - lack of jack and advice on tracker

Stewart P replied on 05/10/2022 10:24

Posted on 05/10/2022 10:24

We've just taken delivery of a new Coachman VIP 575 that was ordered in February. Our old caravan was a Swift 530 Challenger dealer special that came with a motor mover, solar panel and other upgrades that were part of the basic specification. How times have changed! The motor mover was extra, the solar panel was extra and now I find out from the dealer after asking where the spare wheel jack was that although the caravan comes with a spare wheel, it doesn't come with a jack and I have to get the dealer to order one from Coachman together with the brackets for the chassis! And this is on a caravan that cost around £34,000!

The second issue is I have now found out from my insurance company that because of the higher value of the caravan I need a tracker. If I had known this when I ordered the Coachman I could have specified a factor fit Phantom at around £460 with the first year's subscription free. I sent an email to Moving Intelligence (Phantom) to ask them what they could do for me as their website shows £499 to fit the same tracker and the monthly subscription of £10.99 starting immediately. They haven't bothered replying to me. Any suggestions? I'm insured with Caravan Guard and they sent me a list of approved trackers.

Peter

richardandros replied on 26/10/2022 06:52

Posted on 05/10/2022 14:20 by GTrimmer

I've just googled 'E&P'.

HOW MUCH ?  surprised

Posted on 26/10/2022 06:52

As Tinny says - that was exactly my situation.  I had major surgery in January and had a by-pass done on an aneurysm in my knee. I'm not supposed to / can't kneel down and fitting twin wheel locks on a TA van using Lock 'n Level was just getting too much. Now I can do everything sitting on the caravan step with the remote in my hand. I opted for the 'Compact' system which just levels side to side and at a little over £2k, I thought it was worth every penny.

I've recently gone a stage further and ditched an air awning to have a Thule Omnistor fitted with a room that can be attached and pegged out without me having to kneel (well not much!) and that was even more expensive than the E&P.

I ain't giving up yet and if there's a way round the problems that ageing brings with it - I will use it.

eurortraveller replied on 26/10/2022 09:41

Posted on 26/10/2022 09:41

Peter, Why do you need a jack? The Green Flag man brings his own.

Cornersteady replied on 26/10/2022 10:34

Posted on 26/10/2022 09:41 by eurortraveller

Peter, Why do you need a jack? The Green Flag man brings his own.

Posted on 26/10/2022 10:34

A good point, I have one with me ( a small hydraulic one in the car) but if I needed to change a wheel it's a phone call.

replied on 26/10/2022 10:45

Posted on 26/10/2022 10:45

The user and all related content has been Deleted User

EmilysDad replied on 26/10/2022 10:47

Posted on 26/10/2022 09:41 by eurortraveller

Peter, Why do you need a jack? The Green Flag man brings his own.

Posted on 26/10/2022 10:47

some people like to be self sufficient & not rely on others 😉

lighthouselover replied on 12/06/2023 13:52

Posted on 12/06/2023 13:52

Tracker

I have an Elddis Mistral, it came with a tracker, the first year subscription paid. The van is just 3 years old and I have had a call from Tracker to tell me the sub is due for renewal and ‘oh yes the tracker device needs replacing (they can tell from a remote signal), total cost £240. Plus subscription of £90.

Greentree have indicated that the life of a tracker is between 1 and 5 years. Sounds like a rip off to me!

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook