Catterick Caravans, Damp Repair - a word of thanks

At our service in November which we had at Ebor (now part of Catterick Caravans) they unfortunately found 90% damp in the rear end - the toilet area.   We were a little stunned as the van is only 3 years old, but they said that it would be covered under warranty.    They couldn't do enough for us, getting in touch with Swift, arranging for parts etc.    They couldn't fit us in before Christmas but we were booked in for 3rd January, although they wanted to do it at Catterick.    The work was completed earlier this week and we collected it today.

The work has been done to a high standard, and Chris Goldsworthy, the after sales manager at Catterick took time to show us the work ensuring that we were happy with it before we took it away.   Spent a little time in their excellent cafe for a drink and a bite to eat, and then we were on our way.   

We can honestly recommend the service from Catterick and will be pleased to re-book our service at Ebor for November this year.   The staff at both sites are really nice and dedicated to good customer service.   

Unfortunately on the way home, the A1M was closed at Boroughbridge due to an accident which resulted in a 2.5 hour queue of traffic, so our journing home increased to  3.5 hours  .