Bailey Wheel Loss

Anyone who has lost money as a result of this may be interested in this posting on the Caravan Times web site forum.

You may remember we had a wheel detachment (travelling in a 3 kilometre tunnel in Italy) from our 2 month old Pegasus 554 last May.

Neither Dealer (Penrose Touring) nor Baileys would repair the caravan under Warranty, insisting it was an Insurance matter. The dealer refused to accept the Sales of Goods Act, and their defence was that we did not ‘torque the wheels upon every hitch-up as per the handbook’.

We had the caravan repaired at our own cost, sent the bill to our dealer who refused to pay. This was last October.

I took the dealer to the Bodmin Small Claims Court (under £5000) on March 8^th 2012: Court Judgement Order IBJ00677.

The Judge found in my favour and awarded all money plus Court Costs and expenses incurred.

The dealer was cautioned and was told they must advise Baileys of his findings. 

The fact that Baileys state the wheels should be 'torqued upon every hitch-up' shows him that Baileys are aware there is a problem.

The Judge warned the dealer they may well have found themselves in an entirely different situation had anyone, or third party been injured or a fatality incurred.

He reminded Penrose Touring of the 'Sales of Goods Act' confirming I was correct and they should have repaired the caravan. He also advised them the Insurance Company could retrieve their expenditure.

Anyone in a similar situation should not be fobbed off by your dealer or Baileys telling you to get your caravan repaired through your Insurance Company.