Advice 20 mth Eldiss Damp Ingress Shower

ScreenNameBFA3BBD2D1 replied on 30/05/2022 17:14

Member

ScreenNameBFA3BBD2D1

Caravanner

Posted on 30/05/2022 17:14

Purchased Aug 2020. Missed first service. Serviced today and damp ingress shower floor. £3500 cost.

In July 2021 we advised dealer shower leaked all over floor. They said nothing wrong and that we did not level it

Surely the caravan was sold not fit for purpose?? We have only been out 6 times in it. Can anyone provide advice.

4 replies

Tinwheeler replied on 30/05/2022 17:33

Tinwheeler

Campervanner from Cornwall

Posted on 30/05/2022 17:33

Speak to the club's legal team.

1 person likes this

Simon100 replied on 30/05/2022 20:51

Member

Simon100

Caravanner from Cheshire

Posted on 30/05/2022 20:51

You might have a problem claiming on warranty as you missed the first service. Did the dealer/manufacture give any dispensation for missing services due to Civic?

eribaMotters replied on 30/05/2022 22:24

Member

eribaMotters

Caravanner

Posted on 30/05/2022 22:24

Was your concern noted on the paperwork?

Did they do a damp check and provide readings as evidence to back up verbal comments about nothing being wrong?

Colin

ScreenNameBFA3BBD2D1 replied on 31/05/2022 08:09

Member

ScreenNameBFA3BBD2D1

Caravanner

Posted on 31/05/2022 08:09

As far as I am aware when we reported on the water on the floor they just told us the caravan was not level.

Looking back this dies not make sense as surely the water would just settle in the tray. So annoyed our first caravan at age 70 and this happens.

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