Hoylander replied on 25/10/2024 12:52
Posted on 25/10/2024 12:52
My 3 seasons old Swift Elegance Grande was stolen recently from my home, a place I have stored my caravan since 2006 without issue.
What is disconcerting is the fact that the thieves evaded every security device that came with the van, hitch lock, wheel locks, tracker, alarm.
I found the tracker they had removed in the field behind where the van was parked, I recently found the Alarm box under the hedge alongside where the van was parked. Clearly the thieves knew where to locate the tracker, which i believed was embedded somewhere in the van, sadly not, a small box with 3 plug in wires & a Velcro strip on one side, they ripped it out when they broke into the van & discarded it, in a similar way they dealt with the alarm box, Basically both security items were rendered useless. Frankly I had no idea where the tracker was, I did know where the alarm box was screwed to the floor, or was, under the left bunk/settee.
Needles to sat the van is for me a total loss along with all my personal possessions, I am going to have to start again from scratch.
I spoke with Sargent who made the security devices, who told me that Swift fit them to the vans in manufacture & locate them accordingly
I have e emailed Swift who said they hide the devices (tracker) in the van, which is clearly not the case. I only recently found the alarm box , so I have written again to Swift to ask them why the alarm box was so easy to remove, I await their reply.
It is extremely disappointing, to have lost the van & possession's with it, what is more disappointing is the factory fitted security devices failed as in not fit for purpose.
I am sending this to make other members aware that they may wish to review their security arrangements & not trust the Swift installed devices as I did naively, on a caravan that is advertised as the Pinnacle of caravanning.
I now believe the thieves who took my van are extremely skilled at their craft, they were slick, quick & effective in equal measure, they knew exactly what to do as though they had an inside track on my vans security, which they did whilst I was sat 30 yards away.
Swift need to review the security devices they fit, which are currently under par , based on my experience
Moderator Comment - Hoylander, I have moved this into the discussion area as I think more people will see it there. Sorry to hear about your problem.
Hoylander