Web site my bookings

Hamgar replied on 04/07/2017 20:25

Posted on 04/07/2017 20:25

Why oh why keep changing the web site for the sake of change and not making an improvement.

I just logged in using my tablet.

Went to my bookings and was presented with one booking (the 1st)

So where was my other bookings?

No list as previous, no next button, nothing to indicate the other bookings.

Low and behold the improvement was a slide bar, but no indication of using it like an arrow to left and right.

Why can't programmers leave things if they ain't broke and work well. Who tested and approved this change.

At least my bookings were still there after a bit of guesswork.

Moderator Comment - This has been moved to Discussions

Rant over now and able to go on holiday.

Helen Aaron replied on 10/07/2017 16:49

Posted on 10/07/2017 16:49

Hi Hamgar

I'm sorry you had that experience on the web. At least know you know how and where to access your bookings. There are no planned changes to the website you'll be glad to know but we are constantly making small improvements to make your online experience better so all and any comments and feedback is appreciated.

Thanks and all the best.

Helen

replied on 10/07/2017 17:02

Posted on 10/07/2017 17:02

In the OP's case I doubt that he or she appreciated the 'small improvemnt' !

SteveL replied on 10/07/2017 17:06

Posted on 10/07/2017 17:06

Probably unlikely you will see it Hamgar, as you don't seem to visit very often. However, if you put your tablet in landscape mode, hopefully the slider will disappear and you will have the list as before, one above the other. Works on the iPad.

JVB66 replied on 10/07/2017 17:43

Posted on 10/07/2017 16:49 by Helen Aaron

Hi Hamgar

I'm sorry you had that experience on the web. At least know you know how and where to access your bookings. There are no planned changes to the website you'll be glad to know but we are constantly making small improvements to make your online experience better so all and any comments and feedback is appreciated.

Thanks and all the best.

Helen

Posted on 10/07/2017 17:43

When I made a booking for a site last week i got two bookings for the same site on the same dates with different ref numberssurprised

PhilHeller replied on 10/07/2017 21:34

Posted on 10/07/2017 16:49 by Helen Aaron

Hi Hamgar

I'm sorry you had that experience on the web. At least know you know how and where to access your bookings. There are no planned changes to the website you'll be glad to know but we are constantly making small improvements to make your online experience better so all and any comments and feedback is appreciated.

Thanks and all the best.

Helen

Posted on 10/07/2017 21:34

What is the difference between a change and an improvement?

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