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WiFi on Site

Freedriver replied on 25/06/2017 20:44

Freedriver profile picture Member

Freedriver

Caravanner

Posted on 25/06/2017 20:44

We have just spent 8 lovely days on the New Forest Centenary Site, with perfect pitches and exceptional Wardens.

When this site was booked the site information listed WiFi , and the site leaflet state WiFi was available.

Having pitched up and tried to log on I could get no signal. On checking with the office I was informed that not all the pitches were covered, in fact it appeared that at least half the site would get a weak signal, or no signal at all.

In this period of high technology, and the need to be able to communicate, then if WiFi is included then it should be over all the pitches, or it should be specifically highlighted in the information provided at time of booking.

It costs extra to use the WiFi, that I accept, but it could influence how I book sites in the future

 

Moderator Comment- This has been moved from the Story Section as it should have been posted in the discussion area.

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SteveL replied on 26/06/2017 10:24

SteveL profile picture Member

SteveL

Motorhomer

Posted on 26/06/2017 10:24

Whilst I would agree, if it is not available across the whole site this should be noted in important information, or pointed out on arrival. If Having WiFi is important to you, bronze rated sites are best avoided, unless you make your own provision.

Because of its location NFCS only has a minimum bandwidth connection of 1 to 8 Mbs shared across the whole site. Given the number of potential users that is never going to be good. On such sites I only generally find it usable early and late and then only for emails and general browsing.

When we visited in May it worked as anticipated. However, I was also able to get 3G on my 3 MiFi, which although obviously on the edge of its range, worked reasonably well.

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