Sargent EC 500 meltdown in Autotrail Tracker

Good morning,

Thank you for getting in touch today.

As a Caravan and Motorhome Club Member you have access to a free legal helpline, the number to call is 01206 846073.

I do hope they can offer you some advice, and that this can be sorted quickly,  it is such a worry for you both.

With kind regards.

Kimberley.

Unit inspected by Caravan Club Insurance assessor today. He has no doubt the proble m is from the unit having a fault . It’s not, in his opinion for Insurance to deal. It is definitely a warranty issue. Brownhills my retailer are reproaching Autotrail .

The user and all related content has been Deleted User

If the contents are covered by insurance then provided the vehicle has been serviced to schedule I see no reason why the damage to ant personal contents should not be covered by insurance. With regard to the charger and damage to the caravan I would agree to make it the dealers problem.

Personal items damaged are of no great value and would cost more to use insurance 

Caravan club Insurance have stepped in. They have said the vehicle is a write off and have paid me. I understand Axa are to take recovery action against Brownhills . Another own goal by Autotrail. Game over .

Thanks for your support in this discussion 

Sounds to be a good result. 👍

Very good result despite the nightmare ride upto the end! Can’t praise Caravan Club Insurance enough 👍🏻

Hello Elmafud,

I am currently looking at purchasing an Autotrail Tracker RS salvage vehicle (reg starting FV65) with exactly the same problem and was wondering if this was yours origionally? It would be very much appreciated if you could contact me on 07876718865 to discus further as I would be very interested in any advice you can give.

Kind regards

Chris