Microwave dilemma

We purchased 2016 caravan in July this year from an independent. First time using it during Nov, it took time to get set up and everything transferred in. Looking forward to an evening meal, my wife put the casseroled plus veg from home into the microwave. Switched on and voi·là everything looked fine. Minutes later she lifted the dish out, but stone cold!  Day after phoned local caravan repair man and advised that the transformer was probably broken and we need a new microwave.

Microwave not covered on warranty but phoned dealer anyway because at point of sale told that everything was working. During a protracted discussion the dealer claimed his technician had tested everything, Turned on the microwave and saw turntable working - so everything OK. But admitted they never tested to see if i'ts cooking and in his words, no dealership ever does. Confusion reigned. How can you say that it was working when it wasn’t fully tested. In the end he did agree to reimburse the cost of new microwave if I bought one. Here begins the dilemma. In-cabinet model fitted by caravan manufacturer is no longer available. After phone calls and internet searches (including reviews for in-cabinet microwaves), still nothing to fit the space available and safe to use in-cabinet. Counter-top microwaves including the one fitted by original van manufacturer, state ‘oven should not be fitted in-cabinet unless it has been tested in-cabinet’. Phoned three microwave manufacturers who said theirs should be OK but couldn’t confirm if they had been tested in cabinets. One even said it was an odd thing to state. Now scratching head and getting splinters.

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