Website issue: Can't change profile pic

SeanDillon replied on 11/06/2018 11:07

Posted on 11/06/2018 11:07

Hi.

I've recently joined and wanted to change my profile pic. However the site throws an error when I try to uplod my photo, the error reads:
"Upload failed. Must be a valid image (jpg,gif,png,bmp)"

(Disclosure, I work with this technology)
I have converted the image I wished to use into each of these formats  and it returns the same error. When I submit the new image the site issues an initial GET to
https://www.caravanclub.co.uk/CaravanClubApps/WebResource.axd?d=REDACTED
and then a POST request to handle the new image upload to:
https://www.caravanclub.co.uk/CaravanClubApps/ImageHandler?screenName=SeanDillon
Which throws a 404 and hence why the page is erroring.

I'm using an iMac running iOS 10.13.4 using Chrome 66

DavidKlyne replied on 12/06/2018 16:16

Posted on 12/06/2018 16:16

Sean

Unfortunately it seems to be an inherent problem with the forum, I think to do with Apple users and Flash. Those of us with profile pictures are very reluctant to change them even if we use Windows!!! I am pretty sure the Community Manager has passed the problem onto the IT department but nothing has yet been resolved.

David

replied on 12/06/2018 16:30

Posted on 12/06/2018 16:30

The user and all related content has been Deleted User

brue replied on 12/06/2018 16:36

Posted on 12/06/2018 16:36

Unfortunately the fault seems to run across all systems and devices. At least my seasonal photo will be OK again in October, luckily it wasn't around Dec 25th!

It would be great to have an update, nice for new people to be add a pic to their profile soon? smile

Bakers2 replied on 12/06/2018 16:52

Posted on 12/06/2018 16:52

Hello and welcome Sean. You have no avatar at present on my device. This could change on my next opening of the thread, such are the varieties available on CT 😂😂. Even folks who generally have a picture sometimes don't from page to page on any one thread. We've learnt to live with the 'new upgrade' of 1.5 years ago. With your skills you may find this frustrating 😉

 

ABM replied on 13/06/2018 14:54

Posted on 13/06/2018 14:54

I  like  this  Avatar  Free  area  --  saves  me  having  to  dust  off  my  piccies  and / or  trim  the  beard  etc  to  stop  it  overhanging  my  keyboard  innocent

Wherenext replied on 13/06/2018 20:30

Posted on 12/06/2018 16:36 by brue

Unfortunately the fault seems to run across all systems and devices. At least my seasonal photo will be OK again in October, luckily it wasn't around Dec 25th!

It would be great to have an update, nice for new people to be add a pic to their profile soon? smile

Posted on 13/06/2018 20:30

When they do eventually sort it out will you change back to the coach carrying Cinders?smile

ABM replied on 19/06/2018 18:58

Posted on 12/06/2018 16:30 by

About three weeks ago the CM said it would be resolved in two weeks.  The Tamworth squadron is flying again. 

Posted on 19/06/2018 18:58

Are  you  inferring  DeeDee,  there  is  about  to  be  a  generous  application  of  oinkment  surprised ??

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