bill replied on 20/09/2016 08:06
Posted on 20/09/2016 08:06
After renewing my tourer insurance the Caravan Club advised that they don't do static caravan insurance but they referred me to the telephone no. 01242 528844 which turned out to be Towergate.
I rang them and after going through all my details I was told I was talking to the wrong department and should be talking to their colleagues in their commercial dept. for some reason. They offered to transfer me then found out that they are on a different telephone system and cannot transfer. They said that they would pass all my details to their colleagues who would call me back shortly. No call came.
What a way to run a business ! Certainly seem not to want the trade !! You wonder if a company like this could ever settle a claim.
Bill
bill
Caravanner