Services That We Don't Receive

countax replied on 24/08/2016 10:32

Posted on 24/08/2016 10:32

Now and again the subjective issues of reliability and "quality" arise in discussions. The CC appears to shy away from such issues maybe for the reason that they can be very subjective. We could discuss this at length!

However, there are services that the CC could provide which are non-subjective such as articles and guides on 1. Comparison of Warranties Provided on New Caravans/Motorhomes.  2. Guide to Finance on New Caravans/Motorhomes. 

Both items are non-subjective  and would provide enormous benefit to members. I'm sure that there are many more. The Magazine has become a touchy-feely affair  and maybe the focus needs to be a little more on members needs rather than marketing?Happy 

Tinwheeler replied on 24/08/2016 10:41

Posted on 24/08/2016 10:41

I've no doubt you're right, Countax, and your ideas are sound.

Sadly, I fear an organisation which believes its members want to cavort in a ridiculous televised 'competition' isn't likely to see the sense in your suggestion but why not try lobbying senior management?

SteveL replied on 24/08/2016 11:00

Posted on 24/08/2016 11:00

I would also agree. However, given they have taken 9 months and counting, to report on the reliability survey, supposedly due to the analysis invoved. I would have to question if they have the resources.

Wildwood replied on 26/08/2016 19:38

Posted on 26/08/2016 19:38

The first one would be easy enough because of the very limited number of makes available. The second is far more difficult as there are numerous suppliers and you could never cover more than a small sample.

The problem though with comparing guarantees is not only do you need to look at the wording but the implementation.

IanH replied on 28/08/2016 16:41

Posted on 28/08/2016 16:41

I would also agree. However, given they have taken 9 months and counting, to report on the reliability survey, supposedly due to the analysis invoved. I would have to question if they have the resources.

Or in the interest in doing it.....

Oneputt replied on 03/09/2016 07:14

Posted on 03/09/2016 07:14

Why should the CC bite the hand that feeds (advertising)  while we the members pay continue to pay it millions in fees every year.  Obviously they like the status quo

Wildwood replied on 03/09/2016 19:57

Posted on 03/09/2016 19:57

Why should the CC bite the hand that feeds (advertising)  while we the members pay continue to pay it millions in fees every year.  Obviously they like the status quo

Practical caravan prints the results of their survey warts and all and it does not seem to affect their advertising so it will not worry the club.  From memory not all advertise anyway so there is nothing to worry about from those.

If the club were worried about the results they would not have done rhe survey as the PC survey told them exactly what to expect.

Bogland replied on 03/09/2016 21:24

Posted on 03/09/2016 21:24

I think the club could do a lot more for members but there are too many chums at the top who are close to the industry so nothing will change 

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