Rude warden

nicday replied on 20/09/2015 22:14

Posted on 20/09/2015 22:14

very disapointed on Thursday with a warden (I guess, but who ever it was who answered the phone) at Ferry Meadows site.

Due to my work, I find it very difficult to book at sites anytime in advance, so usually call if we get an opportunity to go away for a weekend.

anyway, called on Thursday morning direct to the site to see if they have any availability. Very politely asked if they had room for a van for two nights, and the response was to laugh at me.

Now, it has taken me a few days to process this and I am still disapointed as normally this is such a great site (a good size and lots of pitches) but just to laugh at me, I found this so rude. 

I get that the weather was forcast to be good this weekend and I bet they got a lot of calls, but still, being rude to the customer is not on.

Its a shame as a family we love this site, but now will be going elsewhere and had a great and warm welcome from another site not run by the club this weekend.

hope you all had a great weekend in the sun as we did. Just now had to get this off my chest.

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook