Renewal of C&MC wifi

Chris102 replied on 17/07/2017 22:22

Posted on 17/07/2017 22:22

Can anyone help?

i am on site at present and trying to renew my annual wi-fi subscription but each time I try I am returned to opening screen.

i have even tried registering again but same thing happens.

 

How do I get another year go With-fi?

replied on 17/07/2017 22:27

Posted on 17/07/2017 22:27

I know it seems daft, as I have just renewed last week, but I have no idea as it was straight forward and unremarkable 

SteveL replied on 17/07/2017 22:31

Posted on 17/07/2017 22:31

Every time my year has run out it has thrown up the renewal option as soon as I tried to log in. Just followed the instructions. If this is not happening there may be a problem. Perhaps try again tomorrow.

Did you post using the free wifi, or use another source? I only ask because if you can't get on the free bit, there is definitely a problem.

replied on 18/07/2017 07:38

Posted on 18/07/2017 07:38

On my tablet. I went to 'settings' - 'wifi' and clicked on cc website on the list. From the menu I selected 'go to website' and registered there. 

SteveL replied on 18/07/2017 09:51

Posted on 18/07/2017 09:51

Clearly just from these few replies it is not as straightforward as it should be and the CAMC should be made aware of this. Therefore as requested by staff on another thread, I have reported this thread for consideration.

Bakers2 replied on 18/07/2017 10:57

Posted on 18/07/2017 10:57

This is just spot on for a staff comment. Well done for reporting it SteveL. Let's hope the reply is swift and succinct 😉 and OP is up and running very quickly............

Chris102 replied on 19/07/2017 17:24

Posted on 19/07/2017 17:24

Hi Thanks for your comments everyone.

I have tried numerous times during the past few days to renew but without success. Each time I am taken back to the login page.

I have tried to register with different email address, password and other details and the same thing happens.

I know I can use the C&MC website without login and I have a sim in my iPad but prefer to use the annual subscription to wifi as I use Club sites a lot.

I have not seen an option to renew screen or I would have used it.

Let's  hope it can be sorted out soon.

Chris102 replied on 19/07/2017 18:09

Posted on 19/07/2017 18:09

Hi Everyone

I have found a way in by logging out using logout.net and logging in again.

I didn't think to do that earlier because I wasn't logged in and could only access C&MC website. I just thought I would try it and it worked.

The last time I used the C&MC wifi I must not have logged out before I left the site so the system would show me as logged in even though I wasn't.

I have now paid my dues and connected OK.

I hope my experience may help others.

 

SteveL replied on 19/07/2017 21:53

Posted on 19/07/2017 21:53

Thanks for the info. I can understand why you did not think of it earlier. As your 12 months had expired, you would not think you could still be logged in. Very strange.🤔

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