davidguyh replied on 30/05/2017 18:23
Posted on 30/05/2017 18:23
I have sent this by email to the Club today:
I contacted the Club today to arrange Red Pennant insurance cover for car and caravan for our forthcoming trip to France. This is booked via the Club, throughout, including ferries and sites.
We are spending some time touring in the UK before setting off from Poole on 13 June. We also have two weeks in southern England on our return to the UK on 4 July.
We have Mayday breakdown insurance via the Club which covers us in the UK.
I was very surprised to find that the RP representative wanted me to take out cover to include the time that we were in the UK for the whole trip. This was significantly more expensive than I expected.
When I queried this decision and said that I only wanted the overseas portion covered, I was told that they were unable to offer me cover. Rather than just leave it, I asked to speak to a Club representative. The RP rep then went and spoke to a manager.and, after some time, came back and stated that they would cover me for the France portion, but that they could not cover me for the first day on English soil, only once we had arrived in France. That was fine. I also had to confirm that I could get home by 5 July so that RP cover could be provided up to that date.
I don't understand this and would like to understand why RP wish to charge members significantly more and provide cover for the UK elements, when cover exists with Mayday.
I am sure we cannot be the only caravanners who tour the UK prior to departing these shores, or on return.
Please can you advise why your Red Pennant insurance specification cannot properly allow for such common circumstances?
Does anyone have any insights on this approach by the Club?
davidguyh
Caravanner