Red Penant, and break downs on French motorways.

bungee replied on 06/08/2016 18:12

Posted on 06/08/2016 18:12

Hi going on our first trip to Spain with our caravan and was wondering what is the procedure if you break down on a French motor way, do l call Red Penant, or do l have to use the emergency roadside phone.

thanks in advance.

replied on 06/08/2016 18:38

Posted on 06/08/2016 18:38

The user and all related content has been Deleted User

dave the rave replied on 06/08/2016 21:45

Posted on 06/08/2016 21:45

French law is that you use the emergency phone which connects to the police.They arrange a tow off the autoroute to a place of safety (local garage!)You then phone Red Pennant and they will sort everything in the local language.When my son in law broke down on the autoroute a few years ago I was very impressed with the service from all parties.Hopefully you will not be in a position to have to experience it!!!

bungee replied on 07/08/2016 10:17

Posted on 07/08/2016 10:17

Thank you Deleted User User, Wildwood, and dsweetman for your feedback.

bungee

DS3 replied on 08/08/2016 17:01

Posted on 08/08/2016 17:01

Yes that's right, with any breakdown company, RAC, AA, Red Pennat ETC, if you breakdown on a French motorway you can only use the breakdown service that covers that motorway, they will charge you but you claim it back from your breakdown service. 

bungee replied on 31/08/2016 13:02

Posted on 31/08/2016 13:02

Thank you also DS3 for your reply, just got back from Spain thankfully didn't have to use breakdown insurance or services.

artyboo replied on 13/09/2016 18:21

Posted on 13/09/2016 18:21

We have just used this service; 48 hrs before we had to catch the Eurotunnel home. We used the SOS box, were towed off (etc). Were provided with a replacement tow car because ours could not be fixed within time scales. I WAS going to start another discussion entitled, 'Credit Where it is due'. We are really very impressed with the service we got and this time it was worth its weight in gold. Reading this, I am happy that there is a chance of claiming back the two fee [€350].

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