Pump King

Rowena. 

If PumpKing do not hold any card details how are they able to refund our £2?

They have my long card number and CSV security code along with my name. That is sufficient for me to be concerned that it could, theoretically, be misused!

What does the digital indexing problem say about the security of our personal information on the club site?

"What does the digital indexing problem say about the security of our personal information on the club site?"

That's the very reason I cancelled my DD for renewal of membership last year.

I've just done the same after reading this thread.

I have just been refunded my £2. 

However no reply to my questions about the retention of my account details and digital security of the whole of the web site.

Yes got my £2 refunded also, but the whole episode leaves a bad taste in my mouth. Just to be sure I have asked the bank to cancel my current card and re-issue, very inconvenient but does CAMHC care, not really i suspect, after all we are just the customers. Maybe they should go back to basics, providing sites/ pitches and ditch all this other peripheral stuff 

Information from the club about the payments system used by Pump King:

The Pump-King website communicates with a company called Braintree using a token. Meaning when a user enters their card details they are actually entering this onto Braintree’s database not Pump-King; therefore Pump-King do not see or store card details.

Braintree is a service of PayPal and their privacy policy can be viewedhere.  Braintree are a well-regarded organisation and partner with many well-established companies such as Skyscanner, HungryHouse and Airbnb.

Hello everyone,

I would like to reassure you all that the Pump King offer is definitely not available to CAMC staff.

Member offers are for Members only and staff cannot take advantage of any of these, unless they are also Members of The Club, with the exception of Great Days Out.

We are able to save on days out by producing a staff Membership card but we certainly do not have a special deal at Head Office with Pump King or any other organisation,

With regard to there being far more comments on Facebook than on Club Together, this is your Club forum and we do not want it to feel like a "Big Brother" situation, where we are always watching.

You are probably aware that us Club Together agents spend the majority of our working week taking calls, emails and web chats from Members.

We want our Members to continue to enjoy the freedom of discussing all things touring related.

I hope you all have a lovely weekend and that you enjoy the extra hour, with the clocks going back.

I have never thought of any "big brother" influence on here, quite the opposite, I think that's what people were implying.

I hope the situation has improved and people have had their money returned. Unexpected extra work for the company concerned?

Today over half an hour I have received 17 texts from the Pump King. Grrr

us when I try to get on their web site tocancel it it crash’s 

 Pump King is doing my head in. I've lost count of the number of texts I've had today. Their website is down. Does anyone know if this can be cancelled any other way?

Just had two more texts whilst writing this!