Simon100 replied on 23/02/2017 19:39
Posted on 23/02/2017 19:39
During the last couple of years, on receipt of my confirmation email, an entry was automatically entered into my Google Calendar showing my booking, with the name and address of the site .
Since the web site update both this year's bookings have resulted in an entry showing that I am to be staying at :
The Premier Inn East Grinstead’, London Road, East Grinstead, RH19 2QR, UK
When I open the source of the calendar entry the link takes me to the booking confirmation email. This shows the correct caravan site details. It also shows the CMC name and address thus:
East Grinstead House, London Road, East Grinstead, West Sussex, RH19 1UA
There is no reference to any other address/postcode/provider such as Premier Inn.
The event created is not editable so has to be Deleted User.
So my questions are:
1 Is it Google that is not correctly interpreting the details in the confirmation email, which begs the question why is it using an address/postcode that is nowhere to be seen,
2 Is it a consequence of the web site update to have somehow messed with the booking details so that Google Calendar no longer correctly identifies the information required to create an accurate event?
Has anyone else come across this?
Rochelle.
Has this been reported to you before? If not can you please check with the IT department if they can identify what is happening as I am sure (hopeful) that I am not the only one with this issues.
Thanks
Simon
Simon100
Caravanner