New App

Casandra replied on 20/09/2022 11:25

Posted on 20/09/2022 11:25

The new App isn’t working for me. I try to log in and all it does is sit there. Must be linked to the new booking system fiasco- anyone else having the same problem?

Burgundy replied on 25/11/2022 11:12

Posted on 20/11/2022 17:24 by SteveL

The App works well enough on the iPad, with the exception of the filters. However, apart from the ability to save the membership card to My Wallet (not available on the web version) I can’t see the reason for it. The old App not only had different functionality to the web site, it worked offline when searching for sites. The new App needs an internet connection and basically acts as a portal to the web site. How they expect it to operate as an alternative to the site directory, as they suggested in a recent email, is beyond me.

Posted on 25/11/2022 11:12

I also thought the app just took you to the website and confirmed a couple of days ago when the website was down “for essential maintenance to improve your experience” and so was the app. Just looked at reviews on iPad and nearly all 1 star

footlooserv replied on 17/12/2022 15:22

Posted on 17/12/2022 15:22

My complaints about the old app were that when offline (no signal or in our case pay as you go mobile so not wanting to go on line) the maps were blank with just red markers. Maps Me show all the time!

Secondly prices did not exist for cL's when in fact they are mostly always the same with the warning to check - why missing?

So great expectation for thenew app - wrong

Downloaded OK  - BUT

Cannot select just CL sites.

No CL site prices

No directions to sites

No offline map again.

Wish I did not delete the old which had a few  things better. Waste of developement costs by the club.

Thankgoodness for good old paper booklet (club has been wanting to remove this as well!)  The club needs to rememeber people camp in areas with no phone signal and many of us do not have contract mobiles with data. In fact using a tablet with bigger screens  often do not have a SIM card anyway. Not all of us have expensive all singing and dancing Apple IPads at over a £1000 + contract SIM charges.

Goldie146 replied on 17/12/2022 16:26

Posted on 17/12/2022 15:22 by footlooserv

My complaints about the old app were that when offline (no signal or in our case pay as you go mobile so not wanting to go on line) the maps were blank with just red markers. Maps Me show all the time!

Secondly prices did not exist for cL's when in fact they are mostly always the same with the warning to check - why missing?

So great expectation for thenew app - wrong

Downloaded OK  - BUT

Cannot select just CL sites.

No CL site prices

No directions to sites

No offline map again.

Wish I did not delete the old which had a few  things better. Waste of developement costs by the club.

Thankgoodness for good old paper booklet (club has been wanting to remove this as well!)  The club needs to rememeber people camp in areas with no phone signal and many of us do not have contract mobiles with data. In fact using a tablet with bigger screens  often do not have a SIM card anyway. Not all of us have expensive all singing and dancing Apple IPads at over a £1000 + contract SIM charges.

Posted on 17/12/2022 16:26

Devil’s advocate  - earlier this year I bought my husband an iPad for £369. 

He can tether to his phone when away.

https://www.apple.com/uk/ipad-10.2/

SteveL replied on 17/12/2022 20:44

Posted on 17/12/2022 16:26 by Goldie146

Devil’s advocate  - earlier this year I bought my husband an iPad for £369. 

He can tether to his phone when away.

https://www.apple.com/uk/ipad-10.2/

Posted on 17/12/2022 20:44

Agree totally Goldie, you do not need to pay anything approaching £1000 for an iPad that will run the booking system and App. Plus of course you don’t need one with an in built SIM, which costs more, just tether to your phone, wether it’s be Android  or iOS.

Tinwheeler replied on 18/12/2022 13:31

Posted on 18/12/2022 13:03 by footlooserv

You still have not solved the problem of pay as you. Fine if you have contract SIMS

Posted on 18/12/2022 13:31

Why not get a contract? Data is cheap these days and just £5-£6 p/m will get you sorted. Some companies such as Giff Gaff and Virgin do rolling 30 day packages so you can swap tariffs or opt out during months you don’t need the data. I swapped from pay as you go some years back and it makes life so much easier. I recommend it.

birdseye replied on 01/01/2023 22:10

Posted on 23/09/2022 16:45 by DavidKlyne

Just had a message saying the App had been updated so I decided to uninstall and reinstall. Unfortunately no more functionality as far as I can see. The front page login seems not to work still although I can see my bookings and it looks as if i can amend/pay etc. Still no sign of the membership card. There seems to be a second login a bit bit further in which does seem to work but still no membership card. Glad I stuck with the physical cards!

David

Posted on 01/01/2023 22:10

well sir that is what you can expect with all this unnecessary tech just for camping,

you were quick to dismiss me when I questioned the direction the club was going. and yes I do draw cash from the bank when  I travel

DavidKlyne replied on 01/01/2023 23:35

Posted on 01/01/2023 22:10 by birdseye

well sir that is what you can expect with all this unnecessary tech just for camping,

you were quick to dismiss me when I questioned the direction the club was going. and yes I do draw cash from the bank when  I travel

Posted on 01/01/2023 23:35

 birdseye

I think you will find that many members like tech when it comes to camping, they just want it to work smoothlysmile Not quite sure what your second reference is but I imagine it might be to do with paying cash on arrival? If that is what you want to do and the Club are willing to accept cash then so be it. However I would question the logic of someone going to a bank or cash machine to withdraw, what now seems, a large amount of money, to pay at reception when you arrive when you could use the same card to pay at reception which would not only improve your personal security and reduce the dangers of large amounts of cash being held in reception. Or am I barking up the wrong tree?

David

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