Motorhome Insurance through the club.

@ Pennine Man .....

Could you have not just suspended the old cover until you bought your new motor home? 🤔  ....

 Water under the bridge now though 😐

I thought i would share with Members my frustration, on our way back from Holiday in August a Van Clipped our Motorhome Drivers side Mirror. The road was slightly narrow , the Van came into my lane hence the Damage. Unable to stop and was unable to get the Vehicle Number i stopped when it was safe to do so and taped the Mirror.The other damage was a  chunk taken out of my side window and some scuffs on the paintwork.

We had Insured the Motorhome through the Club and our Broker is AXA. We reported the incident the same day gave them all the information etc.

This was on the 24th of August the Motorhome was not collected untill the 6th of October . I receive a text Yes you heard it right each week.To let us know how far they have got .

Today was the last straw they tell me the Window is being picked up today and then the Motorhome will be in the Paint shop and i will get another text next tuesday.

My frustration is this, the Mirror has been fitted as far as i know , the Window had to be specially made and molded to the correct specification . And still the paintwork has not been touched . I told them i do not want another text and i want a  telephone call on Tuesday from them.

The repairers are not too far from where i live so on Saturday i will be giving them a  visit .Two months to sort this out is not on , and when i do finally get my Motorhome back i will be sending a  complaint to the club. I have been unable to use it for two months as it stands today . Not good enough in my opinion ..So if anyone is thinking of insuring with AXA be aware.

Welcome to the world of LV repairs and the time it takes to get them completed

I'm afraid cancellation fees are becoming something of a bind with most companies asking for them.

When we changed a vehicle earlier this year the company we were with wanted £50  however they did say that when we got our new car if we re-insured with them within 3 months the £50 would be refunded.

Now the cynic's amongst you would think their quote would be more expensive to cover the cost, however they were the most competitive so got the new business.

I've just phoned the club's motorhome insurer, Devitt, to clarify some points after doing an online quote.  Chap I spoke to was so offhand and disinterested I have completely dismissed any notion of going ahead with the policy.  I'm thinking ahead of how helpful (or unhelpful) the staff might be should I have to deal with making a claim.

He might just be having a bad day - but I'm going with my instincts!

I had a totally different experience today.  The quote I received for renewal of my Motorhome insurance from the Club was very competitive compared with my current policy.  

The online chat and subsequent phone conversation were both very helpful.  

The policy document clearly states charges you will incur for early cancellation or amendment.  My current policy required an admin charge to be paid in addition to the policy premium.  There was no additional service charge with the CMC policy.

When buying any insurance, it pays to read the small print before taking out the policy.  I'm very happy with my renewal with the Club.  If not, I wouldn't have taken it out in the first place.