Essential Maintenance

I agree but maybe a fuse blew without warning. 

The maintenance might have been essential, but I bet a dime to a dollar it was unscheduled. It was probably as much a surprise to the IT team as to the membership.

If it is unscheduled, a little hint about when to expect it working again would be good customer service. If this then changed for any reason it could be updated. At least someone wanting to book could then decide wether to wait or perhaps use the phone.

I quite often have log on issues. As you say no message is no help. Knowing how temperamental the site can be ones never sure. Customer relations seem to be off the radar as far as this website is concerned - example the road signs which say something ridiculous, can't remember the exact words as they infuriate me so much. 😣

I was rather hoping to see some fixes but I haven't noticed any changes as a result!

peedee

When it doesn't work I just think "CT again" and find something else to do. Fortunately, other forums are much more reliable. 

I hoped to find a staff comment on this thread by now 😉

<ROFL> smiley

 I wondered why there were so few posts this morning when I logged on!!! If its scheduled they sometimes put a note on the main page of Club Together. If it was unscheduled I would have thought that would be a good use for the Facebook page? Although I suppose that is not manned overnight.

David

Hi everyone

We did have the site down this morning for essential maintenance, but hoped to have the site live again by 8:30am - unfortunately we overran by 10 minutes, and were back online at 8:40am.

We apologise for any inconvenience caused.