Credit card vouchers

pumfo replied on 24/12/2015 08:08

Posted on 24/12/2015 08:08

Just spent an hour searching this site and Barclaycard trying to find out how many points i've got towards my free night on site. I think I could carry on for another hour and not be able to find out! Anybody got any idea?

susiepops replied on 24/12/2015 08:53

Posted on 24/12/2015 08:53

Easy just telephone no. on recent statement. If you cannot find one here is the no.08001615303 or01604230230 or mybarclaycard.co.uk.  They are most helpful.

pumfo replied on 24/12/2015 09:06

Posted on 24/12/2015 09:06

Easy just telephone no. on recent statement. If you cannot find one here is the no.08001615303 or01604230230 or mybarclaycard.co.uk.  They are most helpful.

Thanks for that Susiepop. Didn't really want to phone because I hate those " We really value your custom.......please wait for 40 mins until our representative get back from his teabreak" messages. I've looked at mybarclaycard but can't find it on there.

Mitsi Fendt replied on 24/12/2015 12:51

Posted on 24/12/2015 12:51

If you want your vouchers you have to phone. It's a seperate department and as susiepops says it's quite painless. I never had any problems at all, no long waits to be answered what so ever.

cloudsurfer replied on 27/12/2015 08:57

Posted on 27/12/2015 08:57

like the othes say its easy to phone or divide your points on your statemnt by 3000 the amount needed per voucher and thats your answer, but remember thats minus your current balance owing on your cards     

macwomble replied on 28/01/2016 08:23

Posted on 28/01/2016 08:23

Just downloaded my latest statement....in a completely new style....lo, and behold, a points statement is included. A welcome step in the right direction.

lp63 replied on 28/02/2016 16:58

Posted on 28/02/2016 16:58

HI

Need some advice.  Just received my February Barclaycard credit card statment.  I wanted to redeem my points for a couple of vouchers. So I phoned the number at the top of the bill (0800 161 5303) as I always have done.  This time I got an automated message saying I could redeem my fredom points on-line.  Then the message stopped and hung up.  Tried again - same.  Any ideas how we can now redeem our points for vouchers?  Especially as my credit card is a caravan club cedit card and not a barclaycard freedom credit card.

Jean replied on 29/02/2016 15:52

Posted on 29/02/2016 15:52

Hi

I have just tested this number and the usual message came on to ask me if I was calling about my reward points. I said yes and it put me straight through to an agent who deals with Caravan Club rewards.,  He advised me that it would be possible to get a message about freedom points but not on the above number.  Sorry, maybe some wires got crossed somewher where you called in.  Everything is working as it should at the moment.

scoutman replied on 02/05/2016 14:55

Posted on 02/05/2016 14:55

Tried to redeem my points this afternoon, called both of the 0800 numbers provided both directed me to the freedom points website, however the site does not recognise or accept my card number. I an at a loss as what to do next. Does anyone know of a number I may call to talk to a real person not a computer?

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