Caravan Club Non Insurance Policy

Posted on 02/11/2019 11:19 by

ET are you suggesting that if CC Ltd declines to pay then you can are the Financial Conduct Authority to look at the case?  That is not how I see it.

Posted on 02/11/2019 11:13 by

This is from the Caravan Cover policy document:

 

 

Posted on 02/11/2019 11:29 by

Not quite sure what you were trying to say 

I am saying that I anticipate that the FCA can be asked to look at a case but, as the contract for CC 'cover' clearly states that any payment is at the CC's discretion. I cannot see that they are breaking that contract if they wrongly decline a claim. Not something that I want to rely on

The situation is far more clear regarding insurance and the ombudsman

 

Posted on 02/11/2019 11:13 by

This is from the Caravan Cover policy document:

 

 

Posted on 02/11/2019 11:42 by

Okay but I am 99.9% certain that if the FCA was to be asked to look at a CC Ltd / customer dispute regarding a claim they would simply say they have no powers to investigate or adjudicate as it is not within their remit.  

Posted on 02/11/2019 12:15 by Surfer

Taking all the above into consideration and the points raised by Easy T as we are within the first 14 days we have decided to cancel the Caravan Cover and go with Towergate who have a track record in caravan insurance.  They were slightly more than the CMC, but at least we now have peace of mind and can sleep easy. 

TBH I think others may have a rethink about CMC Caravan Cover which seems on the face of it very inadequate.