Scottie2 replied on 08/03/2016 15:57
Posted on 08/03/2016 15:57
My reminder came from the club via email re my 5C's cararavan insurance due 1st April 2016. I downloaded the letter but decided that instead of downloading the pdf file with 36 pages of Insurance detail, I would ask for a hard copy to be sent. Today said booklet arrived but top right corner stated 2014..I telephoned the Insurance Section and asked why they sent a 2014 when I already have that and it's the 2016 version (as per the pdf that was emailed with my renewal reminder.).... I was told there was no difference and there were no 2016 books..I asked how a 2016 version appears in the email in a clearly to be seen booklet which also has different printing than the 2014 version...Again she stated they don't have any and anyway there is no difference in the content, so how did the club manage to email an up to date front cover of a booklet that "doesn't exist"....I await the club's reaction.
Scottie2
Caravanner