Quasar524 replied on 01/06/2017 08:52
Posted on 01/06/2017 08:52
Just tried to buy Red Pennant "Motoring Only" cover online. Filled in the appropriate bit of the application, but was then asked to complete a short medical questionaire. As I have a condition that RP will not cover (but no other insurer has refused) the application was then "referred" so I now have to wait until after 9.00 and try to get through on the phone.
I can see no reason at all why motoring only cover should require any medical information, this is certainly the first time in a long life of buying motoring cover that this has happened.
Is it another quirky C&MC approach to designing insurance cover, or simply another IT design failure?
Quasar524
Caravanner