Writing a review

VandJ replied on 23/03/2017 10:53

Posted on 23/03/2017 10:53

So we logged on the the Club site this morning to write a review for a site we've reviewed before and got a message pop up 'you have already reviewed this site'! And we couldn't write anything.  After contacting the Club we were told this was a known fault!  Has the caravan club spent all of their time and money rebranding (what a waste of time and money) that it could not get this problem fixed?

Bakers2 replied on 23/03/2017 11:02

Posted on 23/03/2017 11:02

Has it not been fixed yet? Been known about since the update disgusting.  Was it a CL? I've not heard anyone say same for club site. We're on a  CL that we've reviewed before but this is a new season! 

Takethedogalong replied on 23/03/2017 11:11

Posted on 23/03/2017 11:11

It's very poor that reviews cannot be left for CLs, and that so many existing reviews were lost at the upgrade. I don't feel the same about Club Sites.

DavidKlyne replied on 23/03/2017 15:37

Posted on 23/03/2017 15:37

My understanding is that all reviews older than two years have been Deleted User. So if you have stayed at the same site within two years is there really a need to add a further review, especially if nothing has materially change about the infrastructure of the site? I am not sure if you can do this to your own reviews but could you not add a comment to the original review?

David

RochelleCC replied on 23/03/2017 15:38

Posted on 23/03/2017 15:38

Hi everyone,

I've spoken to IT about this and they have informed me that they are testing a fix for this, and it should be ready to go live in a couple of weeks.

@vandj I've sent you an email in response to your phone call to Head Office earlier. I hope it finds you well.

replied on 23/03/2017 15:41

Posted on 23/03/2017 15:41

There may well be a desire to do another review of a site as things do change. That is not only on the site but also within the local area

Bakers2 replied on 23/03/2017 15:43

Posted on 23/03/2017 15:43

Will we be able to leave a review after every visit after the fix goes live eventually? I think it's important for ourselves to formally acknowledge to CL as well as to inform others. Also if it has changed from a previous visit for better or worse it's nice to be able to note that too.

RochelleCC replied on 23/03/2017 15:46

Posted on 23/03/2017 15:43 by Bakers2

Will we be able to leave a review after every visit after the fix goes live eventually? I think it's important for ourselves to formally acknowledge to CL as well as to inform others. Also if it has changed from a previous visit for better or worse it's nice to be able to note that too.

Posted on 23/03/2017 15:46

After the fix, members should be able to review a site as many times as they like! I'll let you know how the testing has gone when we're ready to go live.

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