Why can't I change my avatar?

JohnM20 replied on 13/06/2024 19:55

JohnM20

Posted on 13/06/2024 19:55

I've tried changing my avatar but it isn't working. I click on edit photo then click on the photo that I want to use. On the page it says that the photo has successfully been changed. But it hasn't. All there is is a black panel instead of the new photo. If I then go to my profile page again it still shows the old photo. What am I doing wrong?

16 replies

JohnM20 replied on 14/06/2024 15:43

Member

JohnM20

Caravanner

Posted on 14/06/2024 15:43

David, I've now reduced the pixel size in stages down to 160 x 128 at 23 KB but still with no luck. Surely it doesn't need to be even smaller?

Old Mariner replied on 14/06/2024 17:19

Member

Old Mariner

Caravanner

Posted on 14/06/2024 17:19

John, I sympathise with you, David gave me some very good advice and I could not get my avatar to show. I even asked my son (who is an IT technician) to have a go, but no luck, have asked the clubs IT department twice for help. No reply.

Richard

DavidKlyne replied on 14/06/2024 21:48

Moderator

DavidKlyne

Motorhomer

Posted on 14/06/2024 21:48

I must admit I have never dared to change mine as so many people seem to have issues whilst others seem to be able to change theirs with no issue. I will report this thread just to see if Rowena can help.

John, the size you mention should be fine.

David