BobnVicky replied on 30/05/2018 14:07
Posted on 30/05/2018 14:07
I know that this has been discussed 'as nauseam' in the past, but I came upon a different twist on this subject. Whilst browsing for a CL, I came upon one which had the following comment on their website:
"We, along with many other CL’s, have suffered very badly in the past with no shows and late cancellations. Reluctantly therefore, following Caravan Club advice, we now take card payment in full at the time of booking. We apologise for this inconvenience caused by those members amongst us who are less considerate. Cancellations with up to 4 weeks notice will receive a full refund, cancellation within the last 4 weeks receive no refund, although if we manage to re – let the pitches we may offer refunds as a gesture of good will."
It's fascinating that the Club can provide this advice to a CL to limit the number of 'No-Shows' that they are experiencing, whilst refusing the use the same system for its own sites
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BobnVicky