aamcle replied on 12/05/2017 15:47
Posted on 12/05/2017 15:47
Afternoon All.
I'm currently part way through a 8 month wait for a repair, looking through the posts my sad situation is far from uncommon. I've not named names here but if your want to ask.....
Now this sort of service is clearly unacceptable and I'd like to make a suggestion that should over a few years improve the situation for all members.
Publish a league table of wait times, let members submit them so real numbers are used.
This should gently encourage dealers and manufactures to improve standards and importantly not cost a lot to implement.
It's true the industry would not like being held to account but this after all is supposed to be a members club and we should look out for our interests.
Regards aamcle
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aamcle