Processing a debit?

Surfer replied on 03/11/2016 10:22

Posted on 03/11/2016 10:22

Our membership was due for renewal on1st November and we had a letter in early October reminding us about the renewal.

We went Online and paid the membership in early October but it took the CC three weeks to process the debit!  Whycan't the CC do the debit within 2 -3 days instead of waiting 3 weeks to process the payment. 

Is this another IT faulure or just poor management?  Next year we will wait until we are chased for payment before making a payment.  We try and avoid unnecessary DDs especially if it is only once a year.

Surfer replied on 22/11/2016 09:09

Posted on 22/11/2016 09:09

Had a letter from the Council today

''The council no longer have the facility to accept cash or cheques...''

Interesting that they have taken this route. 

There is no legal requirement to accept cheques and a lot of businesses do not but cash is legal tender and they cannot legally refuse it.

Quite correct and the council or any business would be acting illegally if they refused to take cash payments.

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